We Guarantee that you will be satisfied with Wiggle!
Wiggle is an independent company, run by a dedicated team. We aim to be the kind of company that we"d want to deal with if we were you. You have our absolute commitment as fellow active sports enthusiasts, Internet users and hardworking people that you"ll be satisfied with wiggle. If you"re not, let us know and we"ll sort it out!
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We guarantee to despatch your order when we say we will.
Please refer to the despatch section.
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We guarantee to replace or credit any goods, which aren't suitable.
Just follow the instructions in our returns section
Please do not attempt to and deliver the return as you will be turned away which may cause offence. There are no shop front or customer service facilities available at our warehouse.
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We guarantee to sort out any problem with your order.
Just contact us, by email on sales@wiggle.co.uk, if you have any problems with an order from Wiggle. We will tell you exactly what steps we're going to take to rectify the problem. We will keep you fully informed at all times.
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We guarantee full warranty support on all items.
Just contact us, on returns@wiggle.co.uk, if you have a warranty problem. All goods supplied by Wiggle are from official sources and are covered by the normal manufacturers warranty.
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We guarantee that we will only charge your card when your goods are despatched.
Your card will not be charged until your goods are despatched. If your order is despatched in multiple consignments, we will charge for each one as it is despatched.
Please note this is only valid when choosing the standard wiggle account as your payment option. Web based accounts such as PayPal and WorldPay will take the payment immediately at checkout.
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We guarantee that we won"t pass your email details on to anyone else.
Absolutely not. All your details are treated as strictly confidential. We are Internet users, too, and we know how annoying unsolicited email can be. We wouldn"t risk annoying you by being the cause of it.
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We guarantee that your card number is secure.
The area of Wiggle that collects your card information is hosted on our own secure server. Before you can send us your details, your computer establishes a direct connection to our server. The latest encryption technology (SSL) is used to enable secure transfer of your personal data over the Internet.
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We guarantee not to pass on any of your details to a third party.
We will not pass your information to any third parties. If you have any queries about our privacy statement you should contact us by email data@wiggle.co.uk.
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